Support

Stuck, found a bug, or want to tell me about your trail? Email sevcovicp@gmail.com. I'm one person, so it can take a few days.

I didn't get my sign-in code

Check your spam folder and that the email address is right. Codes expire after 15 minutes, so ask for a new one if yours is older.

My walk doesn't count toward a stage

A walk counts where its route overlaps the stage. If you walked a different line, open the stage and tap Mark as Walked.

Recording stops with the screen off

In iPhone Settings, open Track Your Trail, then Location, and choose Always. Recording in the background uses GPS, which can reduce battery life.

How do I delete my account?

In the app, go to Account → Delete Account. On the website, open your profile menu and choose Delete account. You can also email me from your account's address. See the privacy policy.

Report a trail

If a trail in Explore is offensive or wrong, open it and tap Report This Trail, or email me the link. I'll review it.

Ideas

Add them to the feature board.